At Tamil Trade Center, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our parcel service and visit our website.

1. Information We Collect We collect personal information in various ways when you use our services, including:

• Personal Identification Information: Name, address, email address, phone number.
• Transaction Information: Details about the parcel services you use, including shipping and delivery information.
• Payment Information: Credit card or payment processor details (only collected through secure payment gateways).
• Technical Data: Information about how you use our website, such as IP addresses, browser type, device information, and usage data.

2. How We Use Your Information We use your personal information for the following purposes:

• To process orders and provide our parcel services.
• To communicate with you about your orders, deliveries, and any inquiries.
• To improve our website, services, and customer experience.
• To send promotional emails (if you have opted in).
• To comply with legal obligations and protect our rights.

3. How We Protect Your Information We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption for sensitive data and securing our systems with industry-standard practices.
4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with third-party service providers only to facilitate services such as payment processing, shipping, and marketing. These providers are obligated to keep your information confidential and use it solely for the services we request.
5. Cookies Our website may use cookies to enhance user experience. Cookies are small text files stored on your device. You can control cookie settings through your browser settings.
6. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:

• The right to access the data we hold about you.
• The right to correct any inaccurate or incomplete information.
• The right to request the deletion of your data.
• The right to object to or restrict how we process your data.
• The right to withdraw your consent to marketing communications at any time.

7. Retention of Data We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: admin@tamiltradecenter.com
• Phone: +44 7352 105636
• Head Office: Office 11805, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom