These Terms and Conditions govern your use of the parcel services provided by Tamil Trade Center. By using our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Definitions

• “We,” “Our,” “Us”: Refers to Tamil Trade Center, including its staff, representatives, and affiliates.
• “You,” “Your”: Refers to the customer using our parcel services.
• “Services”: Refers to the parcel delivery and related services offered by Tamil Trade Center.
• “Website”: Refers to our website, accessible at www.tamiltradecenter.com.

2. Acceptance of Terms By using our services, you agree to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our services.

3. Parcel Services We provide parcel delivery services to and from various locations. You are responsible for ensuring that the details of your parcel (size, weight, content, destination, etc.) are correct and comply with local laws and regulations.

4. Customer Responsibilities

• You are responsible for providing accurate and complete information when booking a parcel service.
• You must ensure that your parcel is properly packed and meets our service requirements.
• You agree not to send any illegal, dangerous, or prohibited items through our service. A full list of prohibited items is available on our website.

5. Fees and Payments

• All fees for our services must be paid in full prior to the delivery of the parcel.
• Payment can be made through the methods available on our website, including credit/debit cards and other payment gateways.
• All fees are subject to change without prior notice, and you will be notified of any price changes before your transaction is completed.

6. Delivery Times

• Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or customs processing.
• We will not be liable for any delays, lost parcels, or damages caused by such factors.

7. Lost or Damaged Parcels

• In case of lost or damaged parcels, you must notify us within 7 days of delivery.
• We are not responsible for any damages to parcels resulting from improper packing or non-compliance with our packaging guidelines.
• If we are liable for the loss or damage, our liability is limited to the cost of the parcel itself, excluding any indirect or consequential losses.

8. Prohibited Items You agree not to send items that are prohibited by law or by the regulations of the destination country. Prohibited items include but are not limited to:

• Hazardous materials
• Illegal substances
• Perishable goods without proper packaging
• Currency, coins, and securities

For a full list of prohibited items, please refer to our website.

9. Intellectual Property All content on our website, including text, logos, graphics, and images, is the property of Tamil Trade Center and is protected by intellectual property laws. You may not use any content from our website without our written permission.

10. Termination of Services We reserve the right to suspend or terminate our services if we believe you have violated these Terms and Conditions or engaged in unlawful or unethical behavior.

11. Limitation of Liability To the maximum extent permitted by law, Tamil Trade Center is not liable for any loss, damage, or injury arising from the use of our services. This includes any indirect, incidental, or consequential damages, loss of profits, or business interruption.

12. Privacy and Data Protection By using our services, you agree to the collection and use of your personal data as described in our Privacy Policy. We will handle your data in compliance with applicable data protection laws.

13. Governing Law These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in London, UK.

14. Changes to Terms and Conditions We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated “Last Updated” date. It is your responsibility to review these terms periodically.

15. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: admin@tamiltradecenter.com
• Phone: +44 7352 105636
• Head Office: Office 11805, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom